For emergencies, call 626-797-6295 and choose Option "9". You will be prompted to leave a voicemail with your details and a callback number. Press # when you are finished. Our on-call staff will be paged and will respond to your call promptly.
After Hours Emergency Response
If our office is closed, please call our After Hours Emergency Response Hotline at 626-654-4374. Leave a voicemail with your details and a callback number, then press # when you have finished. Our on-call staff will be paged and will respond to your call promptly.
Non-Emergency Assistance
For normal repairs, if you cannot locate your shut-off valve, please call during regular business hours and we will be happy to assist you.
If you need the water turned off at the meter, call the office at 626-797-6295.
Our address is:
Email us at kid@kidwater.info or use the Customer Contact Form below to send us a message:
Kinneloa Irrigation District is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, Kinneloa Irrigation District
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
Kinneloa Irrigation District has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
Kinneloa Irrigation District regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
