Kinneloa Irrigation District staff is on call 24 hours a day, seven days a week for emergency assistance.
24 Hour Emergency Service: 626-797-6295 Option "0" (If the office is closed, this number is answered by an answering service. If you have an after-hours water emergency at your residence or place of business, please provide your name, call back number and the reason you are calling, and the answering service will page our on call staff.)
Personnel at the answering service cannot accept orders to turn service on or off or make payment arrangements. If you are making normal repairs and cannot locate your shut-off valve, please call during regular business hours and we will be happy to assist you.
KID is responsible for repairing problems on the street side of the water meter. However, due to the Rules and Regulations of the District and insurance limitations, KID personnel may not make repairs on the customer's side of the meter.
Customers who may be away from home or planning vacations should send a letter to KID authorizing our personnel to shut off water in case of problems and who to contact for repairs to customer's property. You should let those contacts know that they may be called and arrange for financial responsibility.
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Website Accesibilty Policy Kinneloa Irrigation District
Kinneloa Irrigation District is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, Kinneloa Irrigation District
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations
Kinneloa Irrigation District has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
Kinneloa Irrigation District regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found. In our ongoing commitment to transparency, we make the
last three months' reports available to the public.
August 2021 Website Accessibility Compliance Report
July 2021 Website Accessibility Compliance Report
June 2021 Website Accessibility Compliance Report
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.