Your bill is payable upon receipt.
Please pay as soon as you receive it.
Failure to receive a bill will not relieve the customer of any of their responsibilities for non-payment penalties.
In order for a payment to be shown as credited on the next statement, payments must be received in the office on or before the second (2nd) day of the following month.
Kinneloa Irrigation District offers several payment options for your convenience.
Option 1: Automatic Payment
Sign up for automatic payment. Click on the "Application for Automatic Payments" or call the office and request email or mail delivery of the form.
Option 2: Online Payment
Pay online by credit card or echeck. Log in to the Customer Information/Payment Portal
Option 3: Home Banking Payment
If you order your payment through Home Banking, we recommend allowing at least 10 business days for the payment to be delivered to our office. Regardless of what the bank states as the delivery time, the bank's check batching process and USPS mail processing results in delayed delivery in our area. Please reference your whole account number, all 6 digits and the hyphen (####-##), to ensure that your payment is credited to your account.
Option 4: Mail Payment
Mail your payment check or money order to the KID office: Kinneloa Irrigation District, 1999 Kinclair Drive, Pasadena, CA 91107-1017. Please allow at least 7 business days for the payment to be delivered to our office because USPS mail processing results in delayed delivery in our area. Do not mail cash.
Option 5: Courtesy Box Payment
Drop your payment check or money order in one of the three KID Courtesy Drop Boxes as shown at the bottom of your statement. Please do not deposit cash in the courtesy box.
Option 6: In Person Cash, Check or Money Order Payment
We are always happy to see our customers. If you are in the neighborhood, stop by and make your payment. Please note, we do not accept debit or credit cards in the office.