Water service discontinuation requests are processed exclusively on business days. To ensure a smooth transition, please contact our office at least 24 hours before your desired service end date.

Selling your property or moving through escrow?
Ask your escrow officer to include your final water bill in the closing, and provide our office with your escrow company's name and contact information (there are fields for this in the form below). We'll coordinate the final balance directly — handling it through escrow is the cleanest way to avoid a balance being left behind.

Paying your final bill is the fair thing to do

Please settle your final bill before you go. The water was used on your account, and paying it in full keeps the matter closed for you and for the next owner.

As the departing customer of record, you are responsible for all water used through your service end date. Closing your account does not clear this balance — and if it goes unpaid, the debt doesn't simply disappear. Under California law, it attaches to the property itself.

• An unpaid balance can become a lien on the property. California Water Code §25806 provides that unpaid service charges may attach as a lien to the real property where service was rendered — and that lien can follow the property even when the debt was incurred by someone other than the current owner. A lien can complicate or delay a property sale and may be added to the annual property tax roll.
• Service can be refused over an old balance. Under California Water Code §22282.1, the District may decline to provide service to a property while charges for service already rendered there remain unpaid.

Paying your final bill is the fair thing to do — it settles what you owe and spares the next owner a debt that isn't theirs. The good news is that almost every final bill is resolved with a single quick payment. Contact our office and we'll give you your exact closing balance and the easiest way to pay it. Thank you for being a valued customer of the Kinneloa Irrigation District — we wish you all the best.

For further assistance please call 626-797-6295, and we will gladly assist you with terminating your service.

Office Hours are 8:00am - 5:00pm, Monday - Thursday

Closed Every Friday

Closed all major holidays