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Payment Options

Please review the following updates to the payment options below. 

AUTOMATIC PAYMENT 

Click here "KID Payment Portal" to find step-by-step instructions on how to register your account, set up a payment profile, submit a payment,  and enable payments by Auto Pay. 

If you wish to set up Auto Pay, you have two options in the new system. Register your account in the new payment portal and;
1. Sign up for Auto Pay by Credit Card or Debit Card
2. Sign up for Auto Pay by E-Check. 

Automatic payments are processed on the 20th of each month. 

 

ONLINE PAYMENT 

1.    Credit Card: See "KID Payment Portal" for instructions on how to submit an online payment via Credit Card.

 

2.    E-Check: See "KID Payment Portal" for instructions on how to submit an online payment via E-Check. 

PAY BY PHONE 

Please call (877) 235-3182, to be instructed by an automatic voice prompter to submit a payment by phone.

Please do not call the office. The office cannot process any payments by phone. You must call the 877 number.

HOME BANKING PAYMENT 

If you order your payment through Home Banking, we recommend allowing at least 10 business days for the payment to be delivered to our office. Regardless of what the bank states as the delivery time, the bank's check batching process and USPS mail processing results in delayed delivery in our area. Please reference your whole KID account number, all 6 digits and the hyphen (####-##), to ensure that your payment is credited to your account.

MAIL PAYMENT 

Mail your check payment or money order to the KID office:

KINNELOA IRRIGATION DISTRICT

1999 KINCLAIR DRIVE

PASADENA CA 91107-1017

Please allow at least 7 business days for the payment to be delivered to our office because USPS mail processing results in delayed delivery in our area. Do not mail cash.

COURTESTY BOX PAYMENT 

Drop your check payment or money order in one of the three KID Courtesy Drop Boxes as shown on the backside of your statement. Please do not deposit cash in the courtesy box.

May contain: mailbox and letterbox
IN PERSON CASH, CHECK, OR MONEY ORDER PAYMENT 

We are always happy to see our customers. If you are in the neighborhood, stop by and make your payment.

Please note, we do not accept debit or credit cards in the office.

 

 Your Bill is Due Upon Presentation

Failure to receive a bill will not relieve the customer of any of their responsibilities for non-payment penalties.

In order for a payment to be shown as credited on the next statement, payments must be received in the office on or before the last office business day of the following month.