Help us conserve and protect our water supply by reporting water waste or suspected unauthorized water use. This may include excessive irrigation runoff, broken or misdirected sprinklers, or unnecessary water use,

Water waste is different from a suspected leak involving District water mains, meters, service lines, or other facilities. If you observe water waste or suspected unauthorized water use within the District’s service area, please submit the online form below. Your report will help District staff review the concern and follow up as appropriate.

How to Contact Us

Office Hours: Monday–Thursday, 8:00 a.m.–5:00 p.m. Closed Fridays and major holidays

Phone: 626-797-6295

24-Hour Emergency Service: 626-797-6295, Option "Zero"
After regular business hours, calls are answered by our answering service. Please provide your name, call-back number, and the reason for your call. The answering service will notify the District’s on-call staff.