If you are a new customer and wish to start your water service, or if you are an existing customer and moving into a new home in our area, please download the “Application for Water Service” below or call the office at 626-797-6295, and we will gladly assist you with opening your account.
Beginning water service requests are processed only on business days. Please contact the office at least 24…

Kinneloa Irrigation District does not estimate water usage. The meters are read monthly to facilitate monthly billing.

A bill becomes delinquent if not paid by the second (2nd) day of the following month. On the twentieth (20th) day of the month following presentation, which is approximately forty-five (45) days from the billing date, a penalty will be charged and a Late Notice will be mailed to the water service Customer. If a payment of at least the past-due balance is not made by the shut off date on the Late…

Late Charge
Any water service which is delinquent in payment will be charged a one time delinquency charge in the amount of $15.00 and a simple interest amount at the rate of 10% per annum on the unpaid balance.

Should you question the bill, please request an explanation and/or investigation by writing the Kinneloa Irrigation District office within 10 days of the billing date. Non-payment of a disputed or protested bill is not an excuse or mitigating circumstance. All bills must be paid on time.

24 Hour Emergency Service: 626-797-6295 Option "0" (If the office is closed, this number is answered by an answering service. If you have an after-hours water emergency at your residence or place of business, please provide your name, call back number and the reason you are calling, and the answering service will page our on call staff.)